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Samsung survey finds Millennials changing role of CIOs

August 13, 2014  

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Results of a recent IDC survey commissioned by Samsung Electronics Canada and released today has found that technology trends such as Bring Your Own Device (BYOD), which reflect the growing use of personal tablets and smartphones in the workplace, is driving change for the Chief Information Officer and businesses across Canada.

Of the CIOs surveyed, 58% said the number of mobile workers at their company has increased and that 68% of these workers use tablets in addition to mobile phones.

BYOD is quickly becoming the new norm for companies across Canada with 52.5% of CIOs open to employees bringing their own devices to work. When asked why CIOs have a bring their own device policy, 50.8% responded saying it was to appeal to young workers which will make up 75% of the workforce by 2028.  While security still remains a core component, CIOs are being driven by workplace trends to help future-proof their organization.

“Part of the CIO’s role is to anticipate trends in technology and understand how they influence corporate policy while maintaining security and aligning with the strategic vision of the company,” said Warren Shiau, director, of IDC Canada’s buyer behaviour research practice.

“The CIO role is shifting from a concentrated focus on managing and protecting centralized back office IT resources to driving employee productivity and empowerment.”

The survey also reflects a shift in attitude by CIOs who have traditionally acted independently to implement IT regulations. The survey reveals that 55% of CIOs are actually adjusting their IT policies based on employee feedback and beginning to recognize the value of these insights in helping to create a more empowered workforce.

When asked about their biggest IT priorities for 2014, CIOs responded by saying that improving staff productivity (60%) and IT security (70%) were at the top of that list. Specifically, 96% of respondents that support BYOD said that security is important.


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