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Rogers’ Kawale says ‘digital Canadians working in obsolete offices’

June 1, 2015  

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Nitin Kawale, president of Rogers Communications Inc.’s enterprise business division, today predicted that the inability of Canadian organizations to become innovative will have dire consequences on both individual companies and the nation as a whole.

Kawale, the opening keynote speaker at the 2015 Canadian Telecom Summit, said a productivity gap currently exists among Canadians when it comes to their personal and business lives.

“We are using technology and content much better in our consumer lives than we are in the workplace,” he said. “What it means is that we have digital Canadians working in obsolete offices.

“The innovation of productivity continues to be the most important challenge facing our country, our industry and all of our businesses and organizations. Last year, I spoke here about the opportunity to drive innovation through collaboration and productivity. In one year, not much has changed.”

Canada, he added, still remains near the bottom within its peer group when it comes to innovation rankings – at last count, a dismal 13th among 16 countries, according to research conducted by the Conference Board of Canada.

“The numbers are simple. If you are able to drive the productivity of a nation 1% a year, you double the standard of living every 72 years. If you increase that to 5% you double it every 14 years. We have been in the 1% range for the past decade.”

Kawale estimated that Canadian SMEs spend more than $2 billion on legacy, wireline voice services alone: “That is technology invented in the 1960s and 1970s trying to power productivity in 2015. Imagine how far we could advance our businesses by investing in technology that actually improves productivity.”

He said that many business leaders do not see the value of “mobilizing their business.

“Microsoft released research last year on the topic of cloud technology and concluded that only 10% of Canadian executives can define cloud and only 5% could actually describe it. We are starting to see the picture.”

Telecom summit organizers Mark Goldberg and Michael Sone; meanwhile, wrote in the conference show guide that in a big data world that increasingly relies on light-speed sharing of information for personal and commercial purposes, the ICT sector is more than indispensable – it is the lynchpin of the global economy.”

Further coverage on the conference will appear in the July-August issue of Connections+



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