Nortel Networks today announced a new product that it claims will further expand the "palette of multimedia se...
September 23, 2003
Nortel Networks today announced a new product that it claims will further expand the "palette of multimedia services" people may use to communicate, enabling them to choose the most effective or creative form of communication for a given situation.
Nortel Networks Media Application Server will work with Nortel Networks Multimedia Communication Server 5100 and 5200 by adding enhanced media processing functionality the cross-engineering of voice, video and text.
This will enable service providers to take greater advantage of an IP (Internet Protocol) infrastructure, and to integrate multiple media into one service like voice access to e-mail, video e-mail, text-to-speech conversion, video streaming, and ‘meet me’ videoconferencing, the company said.
"We are poised at the beginning of a new era of communication, one that is marked by the integration of communications," said Sue Spradley, president, Wireline Networks, Nortel Networks.
"Over the last 20 years we have seen the emergence of discrete communication vehicles like PDAs, cell phones, personal computers, and instant messaging that have had a tremendous impact on our lives," Going forward it will be the integration of these devices and media into one communication session that will revolutionize the way we interact."
"Service providers need to create new applications in order to maintain market share and drive top line revenues," said Danny Klein, analyst, Yankee Group. "By supporting capabilities such as speech recognition, text-to-speech, and DTMF detection, this platform can enable service providers to take advantage of IP technology."
Media Application Server will support open interfaces such as SOAP (Simple Object Access Protocol) and VoiceXML (VXML) to help expand the number of applications and services and speed time-to-market. By the second half of 2004, Media Application Server will also support multiple scripting engines for third party development, including Application Development Toolset (ADT), VoiceXML 2.0, CCXML, and SALT.