Nortel Networks today released new communications products designed to give enterprise workers further freedom from...
September 13, 2004
Nortel Networks today released new communications products designed to give enterprise workers further freedom from geographic restraints.
The launch included:
* Version four of Nortel’s Communications Server 1000, software that delivers voice, data and video services to users anywhere, anytime;
* A new release of Multimedia Communications Server 5100, a Session Initiation Protocol (SIP) system that contains voice, call management and video calling collaboration tools;
* 5520 Ethernet BayStack Ethernet switches that provide Gigabit connectivity and power to products such as IP telephones and WLAN access points, and
* Release 5.0 of Symposium Call Center Server, which provides more flexibility for enterprises when creating a virtual contact centre.
Robin Gareiss, principal research officer for Nemertes Research in New York City, estimates that as many as 90% of midsize and large companies employ remote workers.
"This presents a huge challenge for IT and networking staffs," he said. "It’s crucial for companies to enable their workers to access timely data and applications regardless of where they reside at any given time.
"If they don’t adopt a virtual enterprise model with cost-effective, intuitive products and services, they’ll wind up severely restricting their competitiveness in the marketplace."
The products announced today allow all enterprise workers to operate as a connected team, said Malcolm Collins, president of Nortel’s enterprise networks division.
"Of equal importance is the potential for enterprises to drive operational costs lower, increase productivity and draw closer to their customers, he added.