Lucent Technologies Inc. today introduced enhancements to its MiLife SurePay Solutions Suite, designed to help both...
May 14, 2003
Lucent Technologies Inc. today introduced enhancements to its MiLife SurePay Solutions Suite, designed to help both wireless and wireline operators meet subscribers’ increasingly sophisticated requirements, including support for a range of mobile data services.
Version 8 offers support for data services, such as short message services (SMS), and for transactions, including online purchases and content charging.
The suite also supports both voice and data services for CDMA (code-division multiple access), CDMA2000, GSM (global system for mobile communication), GPRS (general packet radio services) and Wideband-CDMA/UMTS (universal mobile telecommunications service) networks.
New features include:
* Account Spending Limit (ASL) Service, which enables consumers to place a deposit into an account, creating a credit balance that acts as their spending limit. The service uses a rating engine to give carriers the benefits of real-time billing while giving their customers the convenience of post-paid billing;
* Data and Content Charging, which allows mobile operators to generate revenue from both person-to-person messaging and the delivery of information requested by customers, by integrating the information source with the MiLife SurePay e-Commerce Gateway Server (eCGS) module, and
* Customer Care System, which provides a single Web-based graphical user interface to customer service representatives who equip subscribers, maintain existing subscriptions, answer customer queries, adjust account balances and generate reports.
The eCGS provides open interfaces that allow operators to charge end-users for any type of non-voice transaction such as video clips downloaded to their terminals.