ROGERS CENTRE TO CREATE 600 JOBSRogers Cable Inc. and Rogers AT&T Wireless have announced plans to open a $150 million shared Customer Communications Centre in the Ottawa area to put their customers' ...
July 1, 2000
ROGERS CENTRE TO CREATE 600 JOBS
Rogers Cable Inc. and Rogers AT&T Wireless have announced plans to open a $150 million shared Customer Communications Centre in the Ottawa area to put their customers’ communications, information and entertainment services under one roof.
The new 60,000-square-foot call centre in Gloucester, ON — scheduled to open in September — will be equipped to handle more than 10,000 customer inquiries a day. It will initially employ approximately 150 customer service consultants, managers, and support staff, with growth estimated to reach 600 employees over the next year.
MARCONI TO EXPAND OTTAWA FACILITY
Communication systems supplier Marconi of Pittsburgh, PA has plans to invest US$250 million in new premises and staff in Ottawa to expand its Routing and Switching Solutions development team.
As part of the expansion, Marconi expects to hire 100 new employees this year and 400 over the next five years. The new positions will be in engineering, marketing, product and project management, in addition to support services.
The expanding work force will be housed in a new, multi-building facility scheduled for construction this summer in Ottawa’s west end.
ANIXTER UNVEILS PERFORMANCE STANDARD
Anixter of Skokie, IL has teamed up with various cabling and component manufacturers to announce a new technical specification. Called Levels XP, Anixter calls it the most reliable performance measurement of cabling and components to date.
The partners are testing network cabling systems with active data signals to determine how they interact with network electronics. Depending on performance, the systems receive either the new Level XP 6 or Level XP 7 rating.
Pete Lockhart, Anixter’s VP of Technology and Product Design, says XP creates a universal standard that measures the quality of data as it travels through a network system. “Existing industry specifications can be compared to manufacturing standards for automobile tires,” he says. “Although the brands meet the same manufacturing requirements, you wouldn’t mix Firestone with Goodyear. They would be mismatched and would ultimately damage your vehicle. Similarly, mismatched network components may comply with minimally prescribed industry standards, but were never designed to function together.”
NORTEL INJECTS MILLIONS INTO R&D SITES
Brampton, Ontario-based Nortel Networks has announced it will spend US$143 million to create an additional 600,000-square-feet of space for approximately 2,500 research and development staff in the Ottawa area.
The investment, designed to help the company boost its capability to design optical Internet systems, wireless systems and other technologies, will be spent on capital and leasing costs and operating expenses for three 200,000-square-foot buildings.
One of these facilities — called Lab 9 — is currently under construction and will be used to accommodate growth in Internet telephony systems and other technology. A second building will be devoted primarily to the wireless arena, while the third will be used for the development of optical Internet technology. Each site will accommodate approximately 850 workers — more than half of whom will be new recruits.