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MACs a major networking nuisance

Moves, Adds and Changes (MACs) are "the bane of the network administrator's life", a recent survey conducted by Cablesoft of Tempe, AZ has found.The survey of network professionals, designed to identi...

September 1, 2000  

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Moves, Adds and Changes (MACs) are “the bane of the network administrator’s life”, a recent survey conducted by Cablesoft of Tempe, AZ has found.

The survey of network professionals, designed to identify “leading headaches” in their daily routines, found that lack of information about network changes topped the list of working-related nuisances. Eighty-two per cent of respondents said unauthorized and/or undocumented equipment changes led to longer hours and intolerable working conditions. Participants also noted that lack of accurate network documentation forced them to spend hours manually searching through patch panels and data points to locate equipment.

Unnecessary questions and lack of corporate communication also scored high on the inventory of woes. Fifty-four per cent of respondents said basic questions — from opening Word and email applications to locating hardware on the network — placed a heavy burden on their schedule.

“Network administrators probably have the most stressful position within a company,” says Pete Pela, president and CEO of Cablesoft. He says documentation of the network can reduce an IT manager’s workload, in addition to things like informational meetings and extra training sessions.

Guide Leads You Through “Technology Maze”

ITT Industries, Network Systems & Services (NS&S) of New York has developed a guide to help network managers make important decisions on future cabling strategies.

Called Evolution, Revolution or Explosion?, the guide deals with the latest developing networking technologies. It is designed to help IT and network managers differentiate between fact and fiction when it comes to new industry products.

The guide was developed after company research found that many IT professionals felt they were at a “technological crossroad” and were unsure of which new solutions to take on board. This was partially due to new cabling ratifications and the number of products and innovations currently being released and developed.

The CD-based guide looks at a range of issues and technology changes associated with horizontal and vertical, fiber and copper infrastructures. It examines future network requirements such an enhanced bandwidth, increasing speeds, LAN and WAN developments, and changing industry standards.

The guide can be ordered online at the company’s website at

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