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Dimension Data EUC tool helps firms cope with change

October 8, 2014  

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Dimension Data today launched the End User Computing Development Model (EUCDM), a new global consultative engagement tool it says can help organizations learn more about end-user computing, what the impact will be on their ICT operations and where to begin its implementation.

End-user computing is the integrated management and the secure delivery of application services to any user endpoint, whether that’s a smartphone, tablet, laptop or desktop – and in the future, even machines, the ICT services and solutions provider said in a release.

While the emergence of end-user computing in organizations is in the early stages of adoption, there continues to be a shift in the enterprise from desktop computing to users demanding access to applications and data from any location and on any device, it added.

“This is how enterprise employees want to work, and it is set to fundamentally change the way employees work. The focus is now on what the user wants to achieve in terms of   outcomes, new operating models such as self-service and automation, and new work styles such as activity-based working or smart working.

“End-user computing has ushered in a real opportunity for organizations to identify business problems and apply technology solutions to solve them. However, decision-makers don’t have the time to sift through a changing vendor landscape or even familiarize themselves with the elements of end-user computing and how to speed adoption.”

According to Nadeem Ahmad, Dimension Data’s global technology director, “gone are the days when end-user computing was about managing a laptop or desktop. In today’s fast-paced workplace — where employees are using two, three and even four computing devices with different capabilities, models, shapes, sizes, operating systems and security models –- organizations are coming under pressure to change their approach to end-user computing.

“Our experts have invested hundreds of hours developing this tool to help organizations understand their current end-user computing maturity (their ‘as-is’ state) as well as their future need (their ‘to-be’ state), and identify the gap between the two, which ultimately determines their solution roadmap. In fact, the true value of end-user computing lies in applying it in an innovative way to achieve specific personal and business outcomes.”