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Data Loss and downtime rampant in Canada, EMC study finds

December 2, 2014  

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EMC Corp. today announced the findings of a new global data protection study that reveals that data loss and downtime cost enterprises $1.7 trillion globally and $16.8 billion in Canada in the last 12 months.

According to the company, data loss is up by 400% since 2012 while, surprisingly, just over half of Canadian organizations are still not fully confident in their ability to recover after a disruption.

EMC Global Data Protection Index, conducted by Vanson Bourne, surveyed 3,300 IT decision makers from mid-size to enterprise-class businesses across 24 countries.

It found that while the number of data loss incidents is decreasing overall, the volume of data lost during an incident is growing exponentially in Canada.

Findings revealed that:

  • 72% of enterprises surveyed experienced data loss or downtime in the last 12 months
  • The average business experienced more than five working days (42 hours) of unexpected downtime in the last 12 months
  • Other commercial consequences of disruptions were loss of employee productivity (48%) and delays to product development (32%)

Business trends, such as big data, mobile and hybrid cloud create new challenges for data protection in Canada due to the fact:

  • 55% of businesses lack a disaster recovery plan for any of these environments and just 1% have a plan for all three
  • 54% rated big data, mobile and hybrid cloud as ‘difficult’ to protect.

With 29% of all primary data located in some form of cloud storage, this could result in substantial loss, EMC said.

“This research highlights the enormous monetary impact of unplanned downtime and data loss to businesses everywhere,” said Michael Sharun, president of EMC Canada. “With 62% of IT decision-makers interviewed feeling challenged to protect hybrid cloud, big data and mobile, it’s understandable that almost all of them lack the confidence that data protection will be able to meet future business challenges.

“We hope the global data protection index will prompt IT leaders to pause and reevaluate whether their current data protection solutions are in alignment with today’s business requirements as well as their long term goals.”

Sharun told Connections+ in an interview he was surprised at how low Canada was in the overall standings.

As an example, on average Canadians are losing twice as much data 7.5 TB of data whereby worldwide it was only 3.4 TB.

Asked whether the findings will be a wake-up call for Canadian organizations, he  said they will be  up to a point, “but I am not sure where that wake-up call is going to go. Is it going to be more focused on what you are doing internally or is the wake-up call going to be, we just need to get rid of backup and recovery and data protection all together and move to a service.

“It is going to make people decide, which way they are going to go a lot quicker and what they are going to do.”

Further coverage will appear in the Jan.-Feb 2015 issue of Connections+

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