The Canadian Radio-television and Telecommunications Commission (CRTC) today reduced the workload required by telep...
April 25, 2005
The Canadian Radio-television and Telecommunications Commission (CRTC) today reduced the workload required by telephone companies in filing regulatory reports and streamlined procedures for ‘withdrawal of service’ applications.
“By streamlining our own procedures, we are not only reducing uncertainty in the environment, but are also allowing regulated telephone companies to respond more quickly to their customers,” said Charles Dalfen, chairman of the commission.
“Within 10 days of filing, the regulated telephone companies will know where their retail tariff applications stand.”
The accelerated process for retail tariff applications was implemented on an interim basis on March 1, with full implementation to start May 1.
The CRTC expects to reduce its average time to dispose of retail tariff applications by 50% over the next 12 months, with major improvements implemented immediately.
The commission is also implementing streamlining for “withdrawal of service” applications from the regulated telephone companies.
These applications typically concern services for which the companies employ new technologies and for which there are replacement services.