Avaya Inc. plans to deliver mobility capabilities through IP-based software to the Nokia-developed Series 60 Platfo...
March 11, 2005
Avaya Inc. plans to deliver mobility capabilities through IP-based software to the Nokia-developed Series 60 Platform.
The company said today its Communication Manager software will transform Series 60-based mobile devices into fully-functional office phones, extending full business telephony capabilities to mobile users.
Communication Manager functions will be accessible as a menu option on a cellular mobile device. This helps businesses simplify management of mobile communications, increase the productivity and efficiency of a mobile workforce, and improve business continuity for an organization.
Series 60-based device users on the go will be able to eliminate missed business calls and collaborate more effectively when away from their primary work location, Avaya said.
For example, a customer calling a salesperson’s office number can instantly reach them on a Series 60-based mobile device even if they are traveling in a different country.
Calls that are made and received from the mobile device appear as if the salesperson is at his desktop phone extension.
The salesperson can then set up a multi-party conference by accessing his business contact directory and dialing other business extensions or outside parties.
“The need to bring enterprise-class telephony applications via highly popular wireless devices to the corporate market sector has been long awaited,” said Lars Vestergaard, senior analyst with IDC.
Series 60 Platform devices are built on Symbian OS, the operating system that powers Nokia devices.
The target release date for availability of client software for select models of Series 60-based devices is the third quarter of this year.