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Wireless remote access usage on the rise, new study finds

Remote access has become extremely important over the past several years as the number of telecommuters, remote off...


July 30, 2003  


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Remote access has become extremely important over the past several years as the number of telecommuters, remote office workers and business travelers has continued to increase.

Most remote access is conducted over wireline communications — analog dialup, DSL, and cable modem service. Although still limited today, usage of wireless data services (primarily cellular and wireless LAN – 802.11 networks) to remotely access corporate computers and networks, is steadily growing, according to research firm In-Stat/MDR.

While this is the case, there is little detailed information available about these sessions.

In-Stat/MDR surveyed its panel of wireless data users about these issues and found the following:

* Cellular phones and laptops are used more often than any other device to wirelessly access the Internet;

* Usage of wireless hotspot services is nowhere near as great as that of wireless WAN data services;

* On average, wireless data users remotely access corporate computers and networks about 19 times per month; however, the number of wireless data sessions varies greatly based on the type of device used (i.e., two-way messaging device, laptop, cellular phone, PDA with wireless modem);

* E-mail is remotely accessed more than any other application, for both business and personal reasons, and

* Respondents tend to download more data than they upload.

Current wireless data users that are knowledgeable about their bills say that they average more than US $50 per month. By increasing subscriber usage of wireless data services, carriers can greatly increase their Average Revenue Per User (ARPU).

The report, Remote Access Over Wireless Data Networks: Usage Patterns and Trends provides detail about the types of sessions that users have, the number and length of those sessions, the types of applications that are accessed, the amount of data that is uploaded and downloaded, and other issues.

The cost is US$2,495.


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