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Wireless industry says it ‘welcomes’ new code for Canadian users

The Canadian Wireless Telecommunications Association (CWTA) on Monday said it welcomed the new Wireless Code developed by the Canadian Radio-television and Telecommunications Commission (CRTC) for Canada's more than 27 million wireless...


June 6, 2013  


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The Canadian Wireless Telecommunications Association (CWTA) on Monday said it welcomed the new Wireless Code developed by the Canadian Radio-television and Telecommunications Commission (CRTC) for Canada’s more than 27 million wireless customers.

“The CRTC has done its best to find a balanced approach for both consumers and service providers,” said CWTA president and CEO Bernard Lord. “The Commission’s decision that the new national wireless code will supersede provincial legislation is a very positive decision in that all Canadians from coast-to-coast-to-coast will have access to the same provisions of the new national code.”

In a release, the CWTA said the “one area of concern to the industry is the Code’s requirement of a 24-month amortization of wireless device subsidies. This requirement does limit consumer choice in the marketplace, and could make a customer’s upfront purchase price of a smartphone more expensive than current offerings.

According to the CRTC, the Code will:

* Make it easier for individual and small business customers to obtain and understand the information in their wireless service contracts

* Establish consumer-friendly business practices for the wireless service industry where necessary; and

* Contribute to a more dynamic wireless market.