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VoIP service revenues to skyrocket to US$20B by ’09

North American voice over IP service revenue topped US$1.3 billion in 2004, and is expected to soar 1,431% to US$19...


May 5, 2005  


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North American voice over IP service revenue topped US$1.3 billion in 2004, and is expected to soar 1,431% to US$19.9 billion in 2009, according to Infonetics Research Inc.’s latest report, VoIP Services annual market size and forecast for North America.

“VoIP services are relatively new to the telecommunications scene, so the growth rates will be extremely high as communication networks and services trend towards VoIP,” said Kevin Mitchell, directing analyst for Infonetics and author of the report.

“Growth is driven by carrier footprint and solution expansion, marketing, and service bundling, leading to more adoption by new business/government/education and residential/ SOHO customers and increased usage at more sites.

The forecast also assumes that revenue growth is due to incremental revenue from add-on VoIP applications such as conferencing and remote office integration.

The study found that the number of residential/SOHO VoIP subscribers in North America is forecast to climb from 1.1 million in 2004 to 20.8 million in 2008 and that Managed IP PBX services, an earlier arrival than hosted offerings and aimed at medium and large organizations, made up just over half of the market last year.

Business-hosted VoIP service revenue will exceed that of managed IP PBX services by 2006, as thousands of small and medium businesses adopt hosted offerings.

Further information is available at www.infonetics.com.