Revenues from Voice over IP (VoIP) services in the business sector will reach US$18 billion by 2010, according to a...
March 20, 2006
Revenues from Voice over IP (VoIP) services in the business sector will reach US$18 billion by 2010, according to a new study by Juniper Research.
It says growth will be driven by the replacement of existing business circuit switched connectivity, the lower cost of calls, massive growth in the Chinese telecoms market and the realization that integrating voice functionality into business critical IT applications will improve business productivity.
According to Juniper, while the tipping point for the adoption of VoIP by businesses will shortly be reached, it will also illustrate the barriers to adoption resulting from difficulties in network readiness and the regulation of VoIP in some countries.
The firm also notes that small business broadband connections will reach 40 million lines by 2010 and hosted VoIP business revenues will climb to US$7.6bn by 2010.
“VoIP has the potential to transform business communications, in terms of call costs, cost of operations and integration with business processes,” said Barry Butler, author of the report.
“However, as with other IP-based platforms, it is a disruptive technology which will reshape the business communications service provider community.”