Medical staff at Toronto General Hospital (TGH) are now using NetLink wireless telephones from SpectraLink Corp. as...
August 27, 2003
Medical staff at Toronto General Hospital (TGH) are now using NetLink wireless telephones from SpectraLink Corp. as part of an attempt to make them more responsive to patient needs.
In addition to the 802.11-based telephones, TGH has added GlobeStar’s ConnexALL software to provide integrated text messaging and alert capabilities to the handsets.
The hospital has equipped doctors, nurses, and support staff in its new clinical services facility with the phones.
“OR communication needs are multi-facetted and complex," said Betty Watt, nurse manager of TGH. "Coordinating 20 operating rooms, 50 surgeries, and 150 staff on a daily basis is a huge challenge.”
TGH partnered with Bell Canada to provide the communications system installation. The wireless telephones integrate with the hospital’s newly purchased Rauland Responder
4000 nurse call system.
GlobeStar’s ConnexALL software provides instant notification, messages, and alerts to inform medical staff when they are urgently needed.
“In the dynamic healthcare environment, leveraging voice over wireless LAN and nurse call technologies can create quantum leaps in service and speed, resulting in more effective patient care,” said Mike Cronin, vice president of sales and marketing for SpectraLink.
NetLink Wireless phones operate as client devices on wireless LANs utilizing the IEEE 802.11b global standard, allowing converged mobile voice and data applications on a single wireless infrastructure. They integrate with PBX systems, and support proprietary IP protocols as well as H.323 for enterprise wireless VoIP solutions.