Connections +
News

Telus asks CRTC to allow all competitors to develop full potential of VoIP services

Telus Communications Inc. says all providers of access-independent Voice over Internet Protocol (VoIP) services sh...


September 21, 2004  


Print this page

Telus Communications Inc. says all providers of access-independent Voice over Internet Protocol (VoIP) services should be treated the same under the new regulatory framework being developed by the Canadian Radio-television and Telecommunications Commission (CRTC)

“Telus is supportive and endorses many of the preliminary views expressed by the Commission,” said Janet Yale, executive vice president, Legal Government and Regulatory Affairs with Telus. “The one exception is the regulatory treatment of what we refer to as access-independent VoIP services.”

The CRTC has proposed that when telephone companies offer VoIP service in their home territories they should be subject to the same regulatory restrictions applied to traditional telephone service.

At a CRTC public consultation held today, the company argued that the two types of service are, in fact, very different.

Telus said key differences between traditional telephone service and access-independent VoIP include:

* With VoIP services, customers make two separate purchase decisions. One decision for the high-speed Internet access and another for the VoIP application:

* Unlike plain old telephone service, and because this is an Internet-based service, the service is not restricted to any one geographic location. VoIP customers carry their VoIP terminals from location to location anywhere in the world, and

* With VoIP services, regardless of where customers are, they can get numbers with virtually any area codes they choose. In other words, they can be local anywhere.

“(We are) not asking the CRTC to change the current regulation of traditional local telephone service,” Yale said. “We’re simply asking for all competitors to be allowed to develop the innovative potential of VoIP and to offer competitive access-independent services on an equal footing. We believe this is a perfect opportunity to let innovation and consumer choice prevail.”