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Symantec says SMB data protection practices not on page with data growth

Symantec Corp. said today that a new independent study finds that small and medium businesses (SMB) rate backup as ...


December 1, 2008  


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Symantec Corp. said today that a new independent study finds that small and medium businesses (SMB) rate backup as their second-highest computing priority, after defense against viruses and other malware, and ahead of issues such as reducing costs and deploying new computers.

 

Upwards of 92% of companies have deployed some form of data backup technology, yet 50% of those respondents have lost data.

 

Of the companies that lost data, approximately one-third have lost sales, 20% have lost customers and a quarter claim the data loss caused severe disruptions to the company.

 

“A lot of small business owners don’t think data loss can happen to them,” said Susan Shea Cameron, a partner at Cameron Consultation. “When the hard drives failed on our company computers, our work came to a six-week standstill, clients had to wait, meetings had to be rescheduled and we risked losing a curriculum that took 20 years to create.” 

 

According to survey results, causes of data loss are diverse. Although natural disasters are often cited as a risk, onsite disasters are the primary contributing factor of data loss.

 

“In a small or mid-sized business, where money and staff time are at a premium, there’s always something more pressing to do than manage backups,” said Chris Schin, senior director of product management with Symantec. “As digital data volumes increase so does the risk of irrevocable harm to a company’s bottom line if that data is not protected.”