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Survey says Canadian workers want less tech and more face-to-face communication

Findings from Randstad's latest Global Workmonitor, which surveys employees in 29 countries around the world, reveal that Canadian workers cannot stand technological interruptions during meetings and want more face time with their colleagues.


April 4, 2012  


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Findings from Randstad’s latest Global Workmonitor, which surveys employees in 29 countries around the world, reveal that Canadian workers cannot stand technological interruptions during meetings and want more face time with their colleagues.

Results from the staffing firm indicate that nearly three-quarters of Canada’s employees (73%) report they are bothered by people who answer their phone or respond to e-mail during business meetings. Ironically, nearly one in six (14%) of respondents indicate they are guilty of these acts themselves.

Even outside of meetings, nearly seven in ten (68%) Canadian employees indicated they prefer face-to-face contact over other means of communications such as telephone or e-mail.

When it comes to technology etiquette such as responding to e-mails and calls during meetings, Stacy Parker, executive vice president of marketing for Randstad Canada, says it all depends on the nature of the meeting, and the environment: “Even with easier and quicker access to information that new technologies like smartphones, social media, videoconferencing and others provide, people still value face to face interactions. Smartphones can have a very appropriate place during a meeting or business setting, especially if using it serves to facilitate or enhance the speed of business.

“On the other hand, it can feel like a slight when you are meeting with someone, just to have them pull out their phone and read a text message while you’re in conversation.”