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Survey points to rising workloads for IT and networking staff

IT departments are getting busier by the day, a new survey shows. More than one-third (39%) of chief information of...


November 8, 2005  


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IT departments are getting busier by the day, a new survey shows. More than one-third (39%) of chief information officers (CIOs) polled said their IT teams have more on their plates than 12 months ago, while only 4% of respondents noted a decline in work levels.

The vast majority of those reporting growing workloads (93%) attributed the increase to taking on new projects.

The poll includes responses from more than 270 CIOs from a stratified random sample of Canadian companies with 100 or more employees. It was conducted by an independent research firm and developed by Robert Half Technology, a provider of information technology professionals on a project and full-time basis.

“An improving economy has prompted many companies to move forward with business expansion initiatives,” said Katherine Spencer Lee, executive director of Robert Half Technology. “Recent government regulations requiring tighter controls on corporate data also are placing greater demands on IT departments.”

Lee cautions that in order to remain competitive and avoid burnout among valued employees, companies must ensure their teams have the capacity to handle new business initiatives.

“Supervisors should regularly review workers’ ongoing assignments to ensure their to-do lists are manageable. This also will help determine if tasks should be redistributed or if additional contract or full-time personnel are required to support core staff.”