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Sunrise RxT test platform designed to increase CSP productivity

Sunrise Telecom Inc. has announced the general availability of its RxT smart productivity test platform for communication service providers (CSPs).


April 6, 2011  


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Sunrise Telecom Inc. has announced the general availability of its RxT smart productivity test platform for communication service providers (CSPs).

With the expansion of modern communication services, networks have become more complex and overloaded creating test and measurement challenges for CSPs, the company says.

“The main issues in the field include the demand for a broader set of skills for field technicians, the need for multiple pieces of expensive equipment in the field, and the ability to complete a job in just one visit,” the company said in a release.

“These hurdles impact the productivity levels needed for CSPs to reduce cost while improving quality and retaining customers amid fierce competition.”

The platform integrates with Sunrise Telecom’s realGATE workflow optimization system, ensuring a job gets done right the first time, eliminating the need for repeat service calls, the company said. 

Field technicians can email and upload results, access the Web, and transfer files with its Wi-Fi connection, eliminating the need to carry a laptop.

The RxT design contains a smart graphical user interface with built in training widgets to help tackle “daunting new technologies” and reduce training time for technicians. The RxT is capable of quickly verifying a wide range of advanced technologies within a single modular handheld device. 

It also optimizes workflow with the RxT realACCESS widget, enabling managers to remotely access the unit and offer guidance to the workforce from anywhere, anytime through a Web browser or smart phone.