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Study reveals increased financial returns with wider deployment of wireless LANs

A new study conducted by research firm NOP World Technology has shown significant productivity gains and increasing...


November 12, 2003  


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A new study conducted by research firm NOP World Technology has shown significant productivity gains and increasing financial returns to organizations adopting a policy of wider wireless local area network (LAN) deployment.

The report, entitled “2003 Wireless LAN Benefits Study,” is an update of a study conducted in 2001 by Cisco Systems Inc. and NOP World Technology.

Results from this current 2003 study demonstrate a rise in employee productivity, increased cost savings and other benefits achieved by end users and IT network administrators from more than 400 medium and large organizations (100+ employees) using wireless LANs.

Among the most significant results revealed was that using wireless LANs gave end users the ability to be connected to the network, on average, over 3.5 more hours per day – up from 1.75 hours in 2001.

With the additional connection time provided by the freedom and mobility of wireless LANs, end users reported they are as much as 27 per cent more productive than they would otherwise be.

Greater productivity is also being driven by the wireless LAN’s ability to enable users to do their work when and where it is convenient for them – whether at work, at home, or on the road.

The 2003 NOP World Technology study points to increasing business implementation of wireless LANs in employees’ homes, as well as significant hot spot usage while on the move in airport lounges, coffee shops, and hotels.

Study results also show that organizations realize greater financial returns as wireless LAN technology is rolled out to more users and departments within organizations. Almost 25 percent of employees within mid-size and large organizations access the wireless LAN today, up from 16 percent in 2001.

This increase in deployment, plus the reported additional time savings, resulted in the rise in annual dollar value of time saved per employee to almost $14K today, up from just over $7K in 2001.

With IT respondents in this study predicting that 50 percent of their employees will have access to the wireless LAN in the next two years, their organizations can expect to realize even greater financial returns in the very near future.

“The increasingly ubiquitous nature of wireless LAN usage – being driven by wider horizontal roll-out within organizations – is facilitating a surging cost benefit for companies going wireless,” said Richard Jameson, CEO of NOP World Technology.

“In a business environment where costs have already been cut pretty close to the bone, delivering tangible productivity and efficiency gains has to be the way forward.”

An added benefit of wireless LAN use revealed by the NOP World Technology study is greater accuracy in everyday tasks, with nearly two thirds of end user respondents reporting improved accuracy.


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