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Rogers launches cloud services to ‘alleviate burden on IT’


September 25, 2015  


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According to Rogers Communications Inc., enterprises across Canada are struggling to keep up with mobility demands and the increasing cost of maintaining dated IT systems. To that end, the company recently announced a suite of cloud-managed network services that it said will free up time and capital associated with managing legacy IT technologies and infrastructure.

“Businesses are dealing with a tsunami of mobile devices and data, and IT teams today are under immense pressure to manage this influx,” said Nitin Kawale, president of Rogers’s enterprise business unit.

A recent survey commissioned by Rogers and conducted by Vision Critical indicated that Canadian businesses are tied up with business as usual operations. They spend 76% of their time managing day-to-day operations, leaving little time to focus on delivering technology and solutions in their business that will drive innovation. Additional findings of the survey revealed that:

* 73% of business leaders agree that network management is expensive and time consuming

* 67% say the explosion of mobile devices and data usage make it difficult to manage IT systems

* The majority of business leaders (64%) say the complexity of their systems raises security concerns

* Business leaders say their IT teams waste over 200 hours per week on average managing their networks.

The new portfolio of services are managed by Rogers in a cloud environment and include:

  • Managed Wi-Fi as a Service: An enterprise Wi-Fi offering that Rogers manages for a customer in the cloud.
  • Rapid Application Development Platform: Pre-built offerings for specific verticals that offer businesses insights and customer analytics, and new ways to engage with their customers, Rogers said.
  • Virtual Managed Network Services: Cloud-based platform and online portal that delivers security and network services to businesses. Rogers will be the first Canadian Cisco partner to offer Cisco Powered Virtual Managed Services.

“Businesses are becoming increasingly mobile and they need agile systems to support their clients and workers,” said Mark Schrutt, research vice president at IDC Canada. “However, the technology platforms they use to support corporate networks were designed for devices like desktop computers. ”

Further coverage will appear in the Nov.-Dec 2015 issue of Connections+.


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