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Telax secures major contract with Los Angeles County DHS

October 25, 2016

Toronto-based Telax, a North American cloud contact centre software provider has been selected by Los Angeles County Department of Health Services (DHS) to provide what it called an “advanced contact center solution that will enhance the patient and caregiver communication

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Laurence steps down as CEO of Rogers

October 17, 2016

Rogers Communications today announced that president and CEO Guy Laurence will step down effective immediately. It also announced that it is Rogers intention to hire Joseph Natale as his replacement as soon as he is in a position to join Rogers. During the

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Bulk of businesses not ready for digital platforms: Accenture

October 17, 2016

Research released by Accenture reveals that despite the potential for small and traditional businesses to become successful digital platform companies, as few as 10% of new start-ups focused on digital platform business models will become profitable independent entities in the

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Nokia and U.S. Cellular test 5G technologies for fixed wireless

October 12, 2016

Nokia and U.S. Cellular said today they have collaborated to test 5G in North America and demonstrate 5G fixed wireless in both indoor and outdoor environments. As a result, the companies added they have proved how a next-generation network can

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Dell survey shows majority of firms in dark about Europe’s GDPR

October 11, 2016

Dell today announced results of a global survey on the European Union’s new General Data Protection Regulation (GDPR), revealing that organizations — both SMBs and large enterprises ‒ lack general awareness of the requirements of the new regulation, how to

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2,000 attendees expected at Canadian Wireless Trade Show

October 11, 2016

The sixth annual Canadian Wireless Trade Show slated for the Toronto Congress Centre Oct. 26-27 is expected to attract 100 North American exhibitors and some 2,000 attendees to share what organizers describe as the “latest innovations in wireless technology and

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C-suite must be part of any cyber security action plan: GTEC

October 4, 2016

GTEC,, is joining forces with IBM Corp. and Telus Communications Inc. to deliver its annual Cyber Security Program Nov. 1 at the Shaw Centre in Ottawa. According to the conference organizer, the “challenge of cyber security has escalated from an

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Nokia says its F-Cell ‘revolutionizes’ small cell deployment

October 4, 2016

Nokia Bell Labs has announced what it has described as a breakthrough in small cell technology to “expedite the creation of the high capacity and low latency network that will form the digital fabric of the future for humans and

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InfoSec professionals weigh in on security and the public cloud

October 4, 2016

Information security (InfoSec) professionals trust the cloud even less now than they did last year, despite efforts by cloud-service providers to tighten security, according to the results of the second annual SANS Institute Cloud Security Survey to be released during

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Productivity initiatives ‘distracting’ sales teams: Accenture

September 27, 2016

Organizations have invested billions in sales productivity solutions to enhance performance by giving sellers more time to sell – but the investment strategy is not paying off. According to new research from Accenture and CSO Insights, the research division of