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Low-cost communications technology improves conditions for innovation, says MIT’s Malone

The adoption by many enterprises of internal market-like methods and other shifts away from traditional top-down de...


May 20, 2005  


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The adoption by many enterprises of internal market-like methods and other shifts away from traditional top-down decision making to determine a variety of business strategies and tactics is not far away, according to Prof. Thomas Malone, a leading scholar on leadership and information technology.

The impact of low-cost communications technologies, including e-mail and the Internet, have increased opportunities for innovation, work satisfaction and work-flow flexibility in organizational processes, said Malone, who teaches at the Massachusetts Institute of Technology’s Sloan School of Management.

“A lot of organizational inventions” are needed “to figure out how to do these things in more situations,” Malone, author of The Future of Work, said in a Gartner Fellows Interview posted this month on www.gartner.com.