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HP, Microsoft team up in BPaaS initiative


April 7, 2015  


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HP today announced it is partnering with Microsoft Corp. to deliver services for the automotive, public sector and financial services industries the two said will help them create new revenue through mobile, web and social channels.

The services will come via a set of HP Business Process as-a-Service (BPaaS) offerings for the  Microsoft Dynamics platform.

The two companies said they are building a portfolio of business process accelerators that include:

*  Case Management – Configured to support different types of business processes, such as license and permit management, grants management and law enforcement.

* Citizen Services: Portals and Call Centers — A set that provides citizens with multi-channel access to interact with government agencies to request information and services.

* Banking Transformation – Allows clients to modernize and automate business processes associated with a bank’s branch network, their lending systems and mobilize their sales force to sell and service customers more efficiently and provide a better customer experience

*  Loan Process Transformation – Allows clients to modernize and automate business processes associated with legacy loan origination systems and build a customer communication and data storage solution.

* Automotive Aftersales Customer Experience Management – Enables the proactive sales of services and improving the end-customer experience.

“No trend has impacted business and government as much or as quickly as the drive to digital,” said Anthone Withers, director and general manager, Microsoft business applications, enterprise services.

Running on the HP Helion Managed Virtual Private Cloud platform, HP said it “will leverage” the Microsoft Dynamics platform to offer consumption-based pricing models or fixed cost per product/service based on the specific needs of the business.

 


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