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Forrester releases top technology trends for 2004

A series of more than 50 reports from Forrester Research, Inc. has revealed the top IT trends for 2004 and technolo...


January 8, 2004  


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A series of more than 50 reports from Forrester Research, Inc. has revealed the top IT trends for 2004 and technology predictions across a number of industries.

According to Forrester, this year will see continued growth and increased focus on technology to measure corporate performance and early signs of recovery in the telecom industry.

In 2004, technology investments will increase in a number of industries including healthcare, travel, and consumer packed goods.

The research firm recently spoke with 528 IT decision-makers about their plans for adopting key infrastructure and integration technologies.

According to the survey, momentum will continue to build in wireless networking, voice over IP technologies, and building portals with single sign-on. RFID adoption will remain limited to niche verticals.

Additional research revealed that this will likely be the last year that enterprises can expect to be in fairly strong positions to negotiate with providers.

By the third quarter of 2004, customers with relatively stable networks should consider signing one- or two-year contract extensions with long-term favored providers.

Forrester says technology adoption will accelerate in health plans, care providers and life science firms; change the way travel companies solve business problems; and grow in consumer packed goods companies because of Wal-Mart’s RFID mandate.

In addition, broadband growth and device proliferation will create clear winners and losers in the consumer devices market, it predicts.

Further information on the 2004 Industry Prediction reports and 2004 Technology Adoption Plans survey is available at www.forrester.com.