Canadian businesses have not caught up to their international counterparts when it comes to the implementation of IP convergence. According to a new global survey conducted by the Economist Intelligen...
January 1, 2007
Canadian businesses have not caught up to their international counterparts when it comes to the implementation of IP convergence. According to a new global survey conducted by the Economist Intelligence Unit (EIU) for AT&T Inc. nearly half (48%) of companies surveyed worldwide have already implemented IP convergence, compared to just over one third (37%) in Canada.
However, the study also shows that Canadian businesses are more apt than their counterparts from other countries to look beyond the bottom line when it comes to network convergence.
The survey of 395 global senior executives, entitled ‘Convergence Takes Hold in the Enterprise,’ reveals a maturing attitude toward convergence.
Upwards of 79% of Canadian businesses surveyed revealed that a key benefit of IP convergence is “better collaboration with customers, suppliers and partners” (compared with 70% worldwide), while 80% cited “better customer service” as an advantage.
Executives from all surveyed countries continue to expect streamlined network management and cost-savings as the primary advantages of network convergence.
While Canadian business leaders appear to lag behind their global counterparts, an overwhelming majority recognize the centrality of convergence to their strategic IT and business goals (77% as compared with 84% globally.)
The survey demonstrates that Canadian companies are prepared to make a substantial investment to reap the benefits of convergence, AT&T said in a release.
The EUI defines convergence as the ability to deliver voice, data, and video applications over a single IP network.