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Bell moving quickly into the IP world

Bell Canada recently introduced Managed IP Telephony Services, part of a strategy to migrate its enterprise customers to an IP platform.


July 1, 2004  


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Bell Canada recently introduced Managed IP Telephony Services, part of a strategy to migrate its enterprise customers to an IP platform.

The company says it allows organizations to offer a variety of applications such as point-to-point video and e-mail integration.

“Organizations can take what they do on three and four networks today, including voice, and be able to compress that down to a single network connection,” says Paul Rowe, Bell’s vice-president of enterprise marketing. “Resources spent administrating multiple networks will become things of the past.

“With old networks, a relevant question the CIO would ask when rolling out a new application would be ‘is the network we have today compatible with this new application or do we need to redesign the network?’ With IP networks, CIOs will cease asking themselves that question.”

Isabelle Courville, president of Bell’s enterprise group, says the new services will provide business customers with improved productivity and new opportunities for collaboration and integrated communications.

“Sourcing models are changing and as IP telephony moves into mainstream, a managed service for an enterprise’s next generation voice application will be more readily received than past services,” said Bob Hafner, chief of research at Gartner Inc.

“The next step is to integrate business applications with voice applications, like presence and collaboration tools. This will change the way businesses communicate.”

Security policies will also have to change in an IP world.

Ron Ross, Bell’s chief security strategist, says that too often, companies are reactive when it comes to protecting themselves online.

Proactive, intelligent security and privacy practices will be necessary if companies are going to gain full benefit from the range of services now available, he says.


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