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Enterprises harnessing power of unified communications

Organization have begun to make large investments to deploy modern means to enhance productivity and collaborate ef...


July 8, 2008  


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Organization have begun to make large investments to deploy modern means to enhance productivity and collaborate effectively with remote or mobile workers through unified communications or UC.

According to a recent Frost & Sullivan analysis, incorporating e-mail and telephony into the operation have been the commonly used form of UC deployed by businesses around the world.

“Today with technological advancement coupled with the knowledge of such availabilities prevalent among users, UC integrates telephony, e-mail, instant messaging, unified messaging, mobility, presence, video, audio and Web conferencing and collaboration,” the research firm said.

“It allows users to access real-time information and communicate via a plethora of devices and tools. Through unifying and streamlining communication via such deployments, organizations have closed the gap in inefficiencies within enterprise communications spectrum.”