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Demand for Carrier Ethernet soars among SMBs, Heavy Reading finds

Small and medium-sized businesses (SMBs) are making a strong move to carrier-delivered Ethernet services, spurred o...


April 15, 2008  


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Small and medium-sized businesses (SMBs) are making a strong move to carrier-delivered Ethernet services, spurred on by a combination of potentially lower costs, more service flexibility, and ease of use compared with other data service alternatives, according to results from a new worldwide survey of enterprise users conducted by research firm Heavy Reading.

Carrier Ethernet Services: The View From the Enterprise, presents results from Heavy Reading’s latest end-user survey regarding the emerging carrier Ethernet sector, conducted in the third and fourth quarters of 2007.

Based on feedback from 92 respondents from 90 enterprises, the report provides up-to-date respondent views on a broad range of Ethernet service and application topics.

“With deployment of Carrier Ethernet technologies now in full swing, network operators and their technology suppliers are now making the transition from focusing on infrastructure issues to tackling what clearly is the make-or-break proposition for the carrier Ethernet movement — understanding and shaping enterprise user expectations for carrier-delivered Ethernet,” says Stan Hubbard, senior analyst with Heavy Reading and author of the report.

“With competition in the metro enterprise market intensifying, especially with aggressive moves being made by cable network operators for the SMB sector, network operators are under pressure as never before to calibrate their offerings to meet customer demands, rather than expect customers to match their expectations to the available services.”

Further information on the survey is available at www.heavyreading.com.