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Dell and Intel study portrays future of the Canadian workplace


November 1, 2016  


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When it comes to technology adoption in Canada, it seems that homes are smarter than traditional workplaces. Over a third of Canadian employees (35%) who took part in a global study conducted by research firm PSB, as commissioned by Dell and Intel, say their home tech is more cutting-edge than work tech. This point of view is even more prominent among employees in large enterprises (41%).

Furthermore, findings from the 2016 Future Workforce Study unveiled that two in five (42%) Canadian employee respondents say their workplaces are not smart enough and only four in ten (39%) expect to be working in a smart office over the next five years, much lower than the 57% of global respondents. The study of nearly 4,000 full-time employees of small, medium and large businesses from 10 countries, including 300 Canadians, sheds light on other workplace- related areas and trends where Canada differs.

Just over three in four Canadian respondents (77%) say they are satisfied with the technology at work, which may explain why nearly half (45%) of respondents favour low-tech office perks over high-tech perks (compared to 29% globally). The majority of Canadian respondents (9 in 10) also place higher value on face-to-face interaction in the workplace (compared to 57% globally) with over half (52%) who don’t believe that remote communication tech will replace face-to-face conversations. Surprisingly, this stance is also echoed among millennial employees.

“While Canadians might not be early adopters of tech in the workplace at present, employers should not rest on their laurels as change is on the horizon,” said Carolyn Rollins, chief marketing officer, Dell EMC Canada. “Generational shifts and the increased participation of millennials and younger in the workforce bring growing expectations that their employers integrate the latest technologies seamlessly and securely into their working lives. While this may seem daunting for employers, it’s a business-critical opportunity for Canadian companies to be at the forefront of the future workplace and enable the future workforce.”

Like other regions surveyed, Canadian millennials are pushing the envelope in driving the next workplace evolution. Forty-six per cent of millennial respondents believe they will work in a ‘smart’ office that uses the Internet of Things (IoT) within the next five years. Furthermore, 3 in 4 (75%) agree that the technology they use in the office make their work responsibilities easier and more than half (52%) agree their own jobs could be made easier with Artificial Intelligence.