Connections +
News

Current converged mobile devices fail to compel users: In-Stat

The conventional wisdom within the portable device industry is that consumers have a preference to use converged de...


February 20, 2008  


Print this page

The conventional wisdom within the portable device industry is that consumers have a preference to use converged devices, meaning single devices that combine the functionality of previously separate devices, reports In-Stat.

But the idea that there will be wholesale adoption of a device that simply combines multiple devices is unrealistic, the high-tech market research firm says. A recent In-Stat survey revealed that users tend to remain loyal to older technology, and employers are reluctant to force the issue.

“On the other hand, once a converged device proves to offer additional value and technological obstacles are addressed, adoption progresses relatively quickly,” says Bill Hughes, In-Stat analyst.

“The smartphone is a successful example of a converged device where a single device combines a PDA computing device and a mobile phone. In this case, the smartphone offers a benefit to the user in the form of real-time data, typically wireless e-mail.”

Recent research by In-Stat found the following:

* One positive sign of progress in convergence is that 8% of road warriors, businesspeople who travel frequently, have given up a desk phone to rely solely on their mobile number.

* Before employers can insist that employees use fewer devices, manufacturers need to address battery life and ergonomics issues for portable devices.

* Many more users prefer to carry redundant devices than chose to have a single telephone number and a single computing device.