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CRTC issues annual report on the state of the Canadian communications industry

The Canadian Radio-television and Telecommunications Commission (CRTC) this week issued its annual Communications Monitoring Report providing an overview of the Canadian communications sector. In 2011, the average Canadian family spent more...


September 6, 2012  


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The Canadian Radio-television and Telecommunications Commission (CRTC) this week issued its annual Communications Monitoring Report providing an overview of the Canadian communications sector. In 2011, the average Canadian family spent more than $180 per month on communications services.

“This report is used to gauge whether the communications industry is meeting the needs of Canadians as consumers, citizens and creators,” said Jean-Pierre Blais, chairman of the CRTC. “The information it contains will help them make more informed decisions in the marketplace and enhance their participation in our public proceedings.”

Findings showed that the percentage of households with download speeds of at least 5 megabits per second rose from 51% in 2010 to 54% in 2011. The average monthly bill for broadband Internet services increased by $1.80, or from $36.99 in 2010 to $38.79 in 2011.

By the end of 2011, the number of Canadians subscribing to wireless services grew by 6% to 27.4 million. Newer competitors, who offered their services to more than half of the population, doubled their market share from 2% to 4% of subscribers. At the same time, the larger companies introduced faster wireless networks, also known as Long Term Evolution or LTE networks, to 45% of the population. In 2011, Canadians paid on average $57.98 per month for wireless services, which was roughly the same amount as the previous year’s monthly total of $57.86.

The number of subscribers to home telephone services continued to decrease in 2011, falling by 2.7% to 12.2 million. The average monthly bill of a telephone line was slightly lower, from $31.35 in 2010 to $31.23 in 2011.

The overall revenues for the communications industry climbed to $59.3 billion in 2011, a 3.3% increase from $57.4 billion in 2010.