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Canadian firms ‘confused’ by remote working, says Citrix


June 9, 2016  


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Companies in Canada need to go beyond providing remote access to e-mail in order to address the need for greater workplace productivity and meet employee demands for improved work-life balance. According to Enabling the Remote Workforce in Canada, a recent survey of IT decision makers by Citrix Canada, a concerning disparity exists between how companies define a mobility strategy and what tools employees actually need to do their jobs and be productive.

More than eight in 10 (84%) IT decision makers report having employees who work remotely. Yet, the same number (83%) admits their companies’ definition of enterprise mobility is giving employees the basic ability of sending and receiving e-mails from a mobile device. Further, two-thirds describe their organizations’ concept of enterprise mobility as providing employees with mobile devices.

Michael Murphy, country manager for Citrix Canada, says this misunderstanding is a major barrier in creating a successful workplace mobility strategy: “The biggest problem we’re seeing is companies not creating a mobile environment conducive to working collaboratively remotely.

“Providing mobility means more than simply enabling access to email. It’s about minimizing restrictions so people can do their jobs successfully outside of the office. This includes giving employees secure access to all essential applications and data from anywhere, providing a seamless user experience and allowing for collaboration.”

More than two in five IT decision makers (41%) admit to not having a comprehensive enterprise mobility strategy in place for their companies. “When a company only partially supports a remote workplace environment there is a higher likelihood it will fail,” says Murphy.

Further coverage will appear in the next issue of Connections+.