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Canadian business leaders slam CRTC’s ‘intrusive’ regulatory approach to VoIP services

The Coalition for Competitive Telecommunications today said it was disappointed that the CRTC has decided to regula...


May 13, 2005  


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The Coalition for Competitive Telecommunications today said it was disappointed that the CRTC has decided to regulate the fast growing Voice over Internet Protocol (VoIP) communications technology.

“The Coalition has been an active participant in the CRTC’s VoIP proceedings representing business and institutional telecom users”, said Ian Russell, Coalition Chair and senior vice president with the Investment Dealers Association of Canada).

“The Coalition argued that users ultimately pay for the entire telecommunications cost structure and we should have more say in the regime governing our freedom of choice in technology and service providers.

“Regrettably, this is a decision about picking winners rather than leaving customers and markets generally to determine outcomes. The CRTC has once again ignored the users.

“It appears the CRTC is far more interested in settling the rules of engagement between incumbent and competitive telecom service providers and cable companies than addressing the needs of users. We must ask ourselves whois the CRTC protecting and why is the CRTC ignoring our interests?”

The Coalition commissioned a survey of business leaders in the fall of 2004 by Phoenix Strategic Perspectives that concluded the majority of companies surveyed did not support or want CRTC regulation of VoIP.

Established in 2003, the coalition’s mandate is to ensure that the voice of business is heard in telecom policy and CRTC regulatory channels.