Cisco goes after the ‘modern workspace’

Comments Off October 24, 2013 at 5:53 pm

At its annual Collaboration Summit event in Boca Raton, Fla. this week, Cisco Systems Inc. announced the next phase of its vision for collaboration, which it says focuses on delivering “solutions” that embrace the modern workspace and enable users to work smarter and more efficiently from virtually anywhere.

“The modern workspace will integrate tools at work with many of the tools employees use at home; support mobility trends that enable people to access information and communicate from their device of choice in ways not possible just a short time ago, and simplify processes — for workers and IT alike — while maintaining security,” the company said in release.

“Today’s organizations need to support mobile workers by providing them with collaboration technologies that are designed around mobility first.”

Cisco released:

* Cisco Expressway, a gateway that maintains security without the need for device-level registration, accounts, and passwords. This means that users, regardless of location, can gain instant access to all of their collaboration tools — helping to make communications happen faster and more efficiently.

* Jabber Guest, which utilizes Expressway’s security functionality to give “guest access” to anyone outside a corporate organization (e.g., a business partner, a consultant or a consumer needing assistance) so they can communicate with employees inside it using high-definition voice and video via a Web browser or mobile device.

* The Cisco IP Phone 7800 Series PoE class-1 devices, which can automatically power down during off-hours, saving energy and helping to reduce costs by as much as 60 percent.

* Intelligent Proximity, a technology that allows users to link their personal mobile devices with on-premise products in the office to enhance the experience.

As a result of the launch, in November users of the company’s DX650 Smart Desk Phone will be able to wirelessly sync their desk phones with their Apple and Android mobile phones.

Finally, Cisco Prime Collaboration gives IT departments a single unified management console from which to manage collaboration products. From it they can deploy servers, provision devices from the phones on users’ desks to the Jabber clients on their laptops, and provide general feature management and service assurance.

“Additionally, with the emergence of BYOD (Bring Your Own Device) within the workplace, Prime Collaboration allows IT to give users permission to add their own devices to the system – phones, tablets, etc.,” Cisco said. ”This helps employees to get connected faster and drives more meaningful communications.”

Further details on the launch will appear in the Nov./Dec. 2013 issue of CNS.