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Bell Canada signs multi-year IP contract with RBC Financial Group

Bell Canada today announced a large-scale IP telephony implementation with RBC Financial Group, Canada's largest f...


January 11, 2006  


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Bell Canada today announced a large-scale IP telephony implementation with RBC Financial Group, Canada’s largest financial institution.

Bell, Cisco Systems Canada Co. and IBM Canada Ltd. will convert an estimated 8,400 of the bank’s phone lines to Voice over Internet Protocol (VoIP).

The initiative will provide RBC a converged IP communications platform that is expected to reduce operational costs.

Dick Swadley, head of IT Infrastructure at RBC Financial Group said managed IP will make a direct contribution to the bank’s overall productivity.

“Banking environments are highly mission-critical and require a communications infrastructure that is robust, manageable and highly secure,” said Terry Walsh, President Cisco Systems Canada Co.

As RBC’s single point of contact, Bell will be responsible for systems integration, planning, design and implementation of the new infrastructure, as well as testing, training, auditing and follow-up and support.

Cisco will provide the hardware, software, and technical project and advanced network support, while Bell and IBM, will provide RBC with IP telephony support in addition to network monitoring and management of the overall infrastructure.